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Terms of Service
Please take a moment to meticulously review these Terms of Service ("Terms"). By engaging with RepuLift's specialized services, you unequivocally signify your agreement to these Terms and all incorporated provisions. Should these Terms not align with your expectations, we respectfully request that you refrain from utilizing our services.
RepuLift ("Provider," "we," "us," or "our") delivers highly specialized digital reputation and brand visibility services under distinct fixed-term service agreements. Each bespoke service package is priced with utmost transparency, offering the convenience of a full upfront investment or structured, equal monthly installments. To be unequivocally clear: our engagements are not structured as subscriptions, nor do they include automatic renewals. Your financial commitment is strictly confined to the precise duration of your chosen fixed term.
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1. Payment Terms:
All agreed-upon fees are due in accordance with your selected service package and payment schedule. For monthly installment plans, payments will be processed on the same calendar day each month, commencing from your Agreement's effective start date. Regrettably, failure to render timely payments may result in the temporary suspension or even the termination of services.
2. Cancellation and Refund Policy:
Your satisfaction is paramount to RepuLift. We recognize that circumstances can evolve, and we are dedicated to maintaining fairness and unparalleled transparency in our policies.
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Your 30-Day Strategic Assurance: We extend a full refund of all fees paid under your Agreement if you notify our dedicated Customer Care team at 1 (855) 531-2445 or email customercare@repulift.com within the initial thirty (30) calendar days following the effective date of the Client Service Agreement. This strategic window is designed to provide ample time for you to thoroughly assess the initial impact and value of our services.
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Flexible Early Termination (Post-30 Days): Should you find it necessary to terminate your service agreement early after the initial thirty (30) calendar days from the Agreement's effective date, you may do so. Simply submit your request by calling our Customer Care team at 1 (855) 531-2445 or by emailing customercare@repulift.com. Upon receipt of your formal request, RepuLift will prorate the service fees to the actual number of days services were provided within the current contract term. You will be responsible for payment for all services rendered up to your termination date, calculated on a pro-rata basis using the total value of your agreed-upon contract. Any overpayment on your part will be promptly refunded; conversely, any outstanding balance will be professionally invoiced to you.
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Initiating Your Request: All refund or early termination requests must be formally initiated by contacting our Customer Care team via phone or email. Our representatives are poised to guide you through the necessary verification steps with discretion and efficiency. Approved refunds will be processed back to your original payment method within [e.g., 7-10 business days] of the final approval of the refund amount.
3. Scope of Service Delivery:
RepuLift will provide services precisely as outlined in your selected engagement package. Our methodologies strictly adhere to ethical, industry-leading practices and rigorously comply with the terms of service of all third-party platforms (e.g., Google, Yelp, Facebook). Our unwavering commitment is to deploy our expertise and resources to genuinely enhance your online influence and presence.
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4. Results Disclaimer and Collaborative Partnership:
While RepuLift is dedicated to significantly elevating your digital visibility and reputation, we cannot and do not guarantee specific outcomes. This includes, but is not limited to, the permanent removal of particular negative reviews, precise search engine ranking positions, or quantifiable changes in direct customer behavior or sales figures. The digital landscape is inherently dynamic, influenced by numerous external factors beyond our direct control, such as shifts in third-party platform algorithms, competitor actions, and evolving consumer sentiment. Furthermore, the optimal effectiveness of our services is contingent upon your timely and accurate collaboration, including providing necessary access and information.
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5. Intellectual Property:
All methodologies, proprietary tools, specialized software, comprehensive reports, and strategic recommendations developed or utilized by RepuLift in the course of delivering services remain the exclusive intellectual property of RepuLift.
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6. Limitation to Liabilty:
To the maximum extent permitted by applicable law, RepuLift shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content.
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7. Governing Law and Dispute Resolution:
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or our services shall be resolved exclusively through binding arbitration in Pinellas County, Florida, in accordance with the rules of the American Arbitration Association, or through an agreed-upon mediation process, prior to any litigation.
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8. Amendments to Terms:
RepuLift reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our services after such modifications constitutes your acceptance of the revised Terms.
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